Terms & Conditions

Payments: Payments are expected 7 days in advance of the start of a program. Please take note of registration deadlines.
Lessons are scheduled after payment is received.

Payment plans: DWRA is a small 501c-3 non-profit organisation. We are not able offer individual instalment plans.

Policies: If registration numbers fall below our minimums and the the costs of running the program exceed its revenue, we may choose to alter or cancel the program. In most cases you will be offered services or goods at an equal or greater value.

Safety: At DWRA we place the highest of premiums on safety, and we will never go out on the water if weather conditions make it unsafe to do so.

Make-Ups: Due to logistics of equipment allocation, water time, and coordinating participant schedules, DWRA generally does not offer make-ups for classes cancelled or interrupted due to weather. If there are an unusually large number of cancellations for a particular program or session, we will do our best to arrange some extra time for rowers to get out on the water.

Cancellations of lessons: Lessons are scheduled at a mutually agreed upon time with your coach. Your coach will pay keen attention to weather conditions and radar in the area of the boathouse, not your home.
Note: weather at our club may be very different from your location. Do not assume that your lesson is cancelled unless you receive a text or call from your coach.
If you are unable to attend a lesson and give 24 hour notice, your coach will reschedule your lesson. “Things happen” so best practice is to contact your coach as soon as you know you are unable to attend your lesson. Unfortunately “no-shows” will not receive a refund or the ability to re-schedule that particular lesson.